PRIVACY POLICY
Clear information for business enquiries.
This Privacy Policy explains how AIC handles personal information supplied through this website, by email, WhatsApp, LinkedIn or another direct business enquiry channel.
Last updated: 23 September 2026
01 / SCOPE
Who this notice applies to.
This notice applies to visitors, prospective customers, suppliers and other business contacts who use this website or contact AIC about water-based self-dispersed inkjet pigment dispersions and related technical discussions.
02 / INFORMATION WE MAY RECEIVE
Information relevant to a technical or commercial enquiry.
- 01
Contact information
Name, work email address, company, job role, telephone number and the preferred way to contact you.
- 02
Business and technical information
Your application, ink system, printhead, substrate, colour, sample request, formulation question and any information you choose to include in an enquiry.
- 03
Website and communication records
Basic records needed to respond to a message, maintain business communications and keep a record of the request. On the deployed website, the enquiry form sends your information to our email service for delivery to our sales contact; the form does not create a public account or profile. In local preview, the form opens your email client instead.
03 / HOW WE USE INFORMATION
To respond, support and manage a business relationship.
We use enquiry information to answer requests, discuss technical fit, provide requested product information, arrange samples or quotations where appropriate, and maintain the related business communication. We do not use information for unrelated purposes without an appropriate basis or notice.
If data-protection law applies to you, our basis may include taking steps you request before entering a business relationship, our legitimate interest in responding to a B2B enquiry, or consent where the law requires it.
04 / SHARING, TRANSFERS AND RETENTION
Limited to the people and services needed for the enquiry.
Information may be accessible to personnel who need it to handle the enquiry and to service providers used for email delivery (Resend), website hosting (Vercel) or business communications. We may also disclose information where required by applicable law or to protect legal rights. Communication services may process information in countries other than your own; where applicable, we will use safeguards required by law.
We keep enquiry information only for as long as reasonably necessary to respond, manage the business relationship, meet record-keeping obligations or resolve a dispute. We review and delete or anonymise information when it is no longer needed.
05 / COOKIES AND THIRD-PARTY LINKS
External services have their own privacy practices.
As currently configured, this website does not intentionally set analytics or advertising cookies. It contains links to third-party services such as WhatsApp and LinkedIn. If you follow those links or communicate through those services, their privacy policies apply to their processing of your information.
06 / YOUR CHOICES
Ask us about your information.
Subject to applicable law, you may ask to access, correct, delete or restrict the use of your personal information, object to certain processing, or withdraw consent where processing depends on consent. You may also have the right to complain to a relevant data-protection authority.
PRIVACY CONTACT
Questions or requests about personal information?
For privacy questions or commercial enquiries, contact AIC at inkjetchroma@gmail.com.
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